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Tell us what broke.

Print issue, scan failure, wrong guide, or a feature request. Include the page URL and the phone model if a code will not scan.

Email

hello@reviewivy.com

Response time

Usually within two business days.

Before you write

  • Scan the code on a second phone. A single failing camera is not enough evidence.
  • Check the code size. Below 2 cm is unreliable on receipts.
  • Confirm the destination link still opens. A dead page looks like a broken code.
  • For print issues, send the file format and the printer model.

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